Schedule Service
Get an Estimate
Sterling Heights, MI 48314
For Furnace repair in Rochester MI, like us on Facebook!
For Furnace repair in Shelby Twp MI, visit us on Google!
To schedule your Fireplace installation in Sterling Heights MI, just email us!
Read what your neighbors say about the Furnace repair or installation we performed near Rochester MI on Yelp!
Give us a Call Today!
Sterling Heights, MI 48314
For Furnace repair in Rochester MI, like us on Facebook!
For Furnace repair in Shelby Twp MI, visit us on Google!
To schedule your Fireplace installation in Sterling Heights MI, just email us!
Read what your neighbors say about the Furnace repair or installation we performed near Rochester MI on Yelp!
 
Powered by a Team with the drive and vision to get the job done!
 

At ThermalPros Heating & Cooling, we have highly trained heating and AC experts that can properly take care of any repair or installation in the Metro Detroit area.

Extended Warranty FAQs

Frequently Asked Questions Regarding Extended Warranty Coverage

What does an extended warranty cover on a furnace or an air conditioner?

Typically, an extended warranty covers the failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment. Examples of accessory components:

  • Thermostats (not specifically covered)
  • Condensate pumps
  • Registers
  • Humidifiers
  • Ultra violet air purifiers
  • Filters
  • Air vents (boilers)
  • Backflow preventers (boilers)
  • Zone valves (boilers)
  • Pressure reducing valves (boilers)
  • Expansion tanks (boilers)

… any item not included in ‘box’…

Therefore, an extended warranty typically does NOT cover:

  1. Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer.
  2. Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded.
  3. Failure caused by exhaust or air intake vent blockage – failure caused by factor outside of manufacturer control.
  4. Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
  5. Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer.
  6. Loss of performance or aesthetics.

Some warranties require proof of equipment maintenance as required by the manufacturer. For more guidance, consult your warranty paperwork.

Maintenance agreement benefits are provided for the systems for which maintenance is provided.

  • An agreement that provides maintenance for the furnace only does not provide discounts for a cooling problem.
  • An agreement that provides maintenance for the air conditioner only does not provide discounts for a heating problem.
  • The same goes for other maintenance agreement products (coverage is extended only to the specific product(s) identified in the agreement)
What about furnace blower failures in a no cooling situation? Cross-over situations require that both furnace and air conditioner maintenance be performed in order to be eligible for benefits.

Copyright 2011 Online-Access.com
Send us a Text Message • (586) 803-4338 • or • Schedule Online
Send us a Text Message
(586) 803-4338
Schedule Online
 
Contact Information
 
ThermalPros Heating & Cooling
Address:   6621 Cotter Ave. • Sterling Heights, MI 48314
Phone Number:   (248) 212-0209
Text Number:   (586) 803-4338
ThermalPros Heating & Cooling
6621 Cotter Ave. • Sterling Heights, MI 48314
Call: (248) 212-0209
Text: (586) 803-4338
Hours of Operation
Monday - Friday  |  7:30am - 4:00pm
Saturday  |  Closed
Sunday  |  Closed
24 Hour Emergency Service Available
 
Payment Options
 
For Furnace in Rochester MI, we accept most major credit cards.
We accept cash for Heating repair service provided in Sterling Heights MI.
We accept check for Fireplace repair service provided in Shelby Twp MI.
Schedule Service
For Furnace repair in Rochester MI, like us on Facebook!
For Furnace repair in Shelby Twp MI, visit us on Google!
To schedule your Fireplace installation in Sterling Heights MI, just email us!
Read what your neighbors say about the Furnace repair or installation we performed near Rochester MI on Yelp!
 
Home   |   Email Us   |   Schedule Service   |   Get a Quote   |   Ask a Tech   |   Maintenance   |   Employment   |   Search Site
Home   |   Email Us   |   Schedule Service
Get a Quote   |   Ask a Tech   |   Maintenance
Employment   |   Search Site
Google Map of ThermalPros Heating & Cooling
Click to view full map